Thank you for visiting Priscille’s Pens and Scribbles. By using our website and services, you agree to follow these terms and conditions. Please read them carefully and contact us at firstname.lastname@example.org if you have any questions.
The following terms apply to these terms and conditions, privacy statement and disclaimer notice and any or all agreements: “client”, “subscriber”, “you” and “your” refers to you, the person accessing this website and agreeing to the company’s terms and conditions.
“the company”, “ourselves”, “we”, “our” and “us”, refers to our company.
“party”, “parties”, or “us”, refers to both the client and ourselves, or either the client or ourselves.
All terms refer to the offer, acceptance and payment of fees required to carry out the process of our support to the client in the most suitable way, whether by formal meetings of a fixed duration, or any other means, for the specific purpose of meeting the client’s needs in respect of provision of the company’s stated services/ products, in line with and subject to, prevailing law of the Democratic Republic of the Congo. Any use of the above terms or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
We are Priscille’s Pens & Scribbles (a.k.a Priscille’s Pens and Scribbles), a marketing company based and registered in the Democratic Republic of the Congo (CD/KNG/RCCM/23-A-01901). We respect your privacy and are committed to protecting your personal data. This privacy statement explains how we collect, use, and share your personal data when you visit our website or fill out our webform, and what rights you have in relation to your data.
What data do we collect?
When you visit our website, we may collect some or all of the following data:
Your IP address, browser type, device type, operating system, and other technical information about your visit.
Your preferences and actions on our website, such as the pages you view, the links you click, and the time you spend on our website.
Your location information, such as your country, region, city, or postal code, based on your IP address or other methods.
Your contact information, such as your name, email address, phone number, or social media handle, if you provide it to us via our webform or other means.
Your marketing preferences, such as whether you want to receive newsletters, promotions, or other communications from us or our partners.
Any other information that you voluntarily provide to us via our webform or other means.
We may also receive some of this data from third parties, such as analytics providers, advertising networks, social media platforms, or other sources that you have authorized to share your data with us.
How do we collect your data?
We collect your data through various methods, such as:
Cookies and similar technologies that store information on your device or browser when you visit our website. You can manage your cookie preferences through your browser settings or by using our cookie consent tool.
Web beacons and pixels that track your activity on our website or in our emails. You can disable these technologies by changing your browser settings or by using tools like Privacy Badger.
Direct interactions with you when you fill out our webform or contact us by email, phone, social media, or other means.
Automated technologies that analyze your behavior and preferences on our website or in our emails, such as Google Analytics or Hotjar.
How do we use your data?
We use your data for various purposes, such as:
To provide and improve our website and services, such as by analyzing user feedback, troubleshooting issues, testing features, and optimizing performance.
To personalize and enhance your experience on our website and services, such as by showing you relevant content, offers, and ads based on your interests and preferences.
To communicate with you about our website and services, such as by sending you newsletters, promotions, updates, surveys, or other messages that you have requested or consented to receive from us or our partners.
To protect and secure our website and services, such as by detecting and preventing fraud, spam, abuse, or unauthorized access.
To comply with our legal obligations and enforce our terms and conditions, such as by responding to requests from authorities or courts.
What is the legal basis for processing your data?
We process your data based on one or more of the following legal grounds:
Your consent: We ask for your consent before we process your data for certain purposes, such as sending you marketing communications or using cookies that are not strictly necessary for our website and services. You can withdraw your consent at any time by contacting us or by using the opt-out links in our communications.
Our legitimate interests: We process your data for purposes that are in our legitimate interests or those of a third party, such as providing and improving our website and services, personalizing and enhancing your experience on our website and services, communicating with you about our website and services, protecting and securing our website and services, or complying with our legal obligations and enforcing our terms and conditions. We balance these interests against your rights and interests and ensure that we use the minimum amount of data necessary for these purposes.
A contract with you: We process your data when we need to perform a contract with you or take steps at your request before entering into a contract with you, such as when you fill out our webform to request a quote or a service from us.
A legal obligation: We process your data when we are required to do so by law, such as when we need to respond to requests from authorities or courts.
Who do we share your data with?
We may share your data with third parties that help us provide and improve our website and services, such as:
Service providers that perform functions on our behalf, such as hosting providers, analytics providers, email providers, payment processors, or marketing agencies. We only share the data that is necessary for them to perform their services and we require them to protect your data in accordance with the law and our standards.
Partners that offer products or services that may be of interest to you, such as advertisers, affiliates, or sponsors. We only share your data with your consent or when you have requested or agreed to receive communications from them. You can opt out of these communications at any time by contacting us or by using the opt-out links in their communications.
Other parties that are involved in a transaction with us or you, such as buyers, sellers, mergers, acquirers, or legal advisors. We only share your data when it is necessary for the transaction and we ensure that your data is protected in accordance with the law and our standards.
Other parties that we are required or permitted to share your data with by law, such as authorities, courts, or regulators. We only share your data when we have a valid legal basis and we ensure that your data is protected in accordance with the law and our standards.
We may also share aggregated or anonymized data that does not identify you with other parties for various purposes, such as research, analysis, or marketing.
How do we transfer your data internationally?
We may transfer your data to countries outside of your country of residence, such as the United States, where we or our third-party partners operate. These countries may have different data protection laws than your country and may not apply all of them to your data. However, we take appropriate measures to ensure that your data is transferred securely and in compliance with the law and our standards. These measures may include:
Obtaining your consent before we transfer your data to a third country or an international organization.
Ensuring that the recipient of your data has adequate data protection laws or has agreed to abide by binding contractual clauses or other approved mechanisms that guarantee the same level of protection as in your country.
Ensuring that the recipient of your data has been certified under the EU-US Privacy Shield framework or other similar frameworks that ensure an adequate level of protection for your data.
You can contact us if you want more information about the countries where we transfer your data and the measures that we take to protect your data.
How do we protect your data?
We take various technical and organizational measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures may include:
Encrypting your data in transit and at rest using industry-standard encryption algorithms and protocols.
Implementing firewalls, antivirus software, and other security tools to prevent malware, hackers, or other threats from compromising our systems and your data.
Limiting the access to your data to only those employees, contractors, or partners who need it to perform their duties and who are bound by confidentiality obligations.
Training our staff on data protection best practices and policies and conducting regular audits and reviews to ensure compliance.
Developing and maintaining a data breach response plan and notifying you and the relevant authorities in case of a breach.
However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your data. You are also responsible for protecting your data by choosing a strong password, keeping it confidential, and logging out of your account and client portal when you are done using our website and services.
How long do we keep your data?
We keep your data for as long as it is necessary for the purposes for which we collected it or as required by law. The retention period may vary depending on the type of data, the purpose of processing, and the legal obligations that we have. We regularly review our retention policies and procedures and delete or anonymize your data when it is no longer needed.
You can contact us if you want more information about how long we keep your data and how we determine the retention period.
What rights do you have over your data?
You have various rights over your data under the GDPR and other applicable laws. These rights may include:
The right to access: You have the right to request a copy of the personal data that we hold about you and to check that we are processing it lawfully.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
The right to erasure: You have the right to request that we delete or remove your personal data when there is no longer a valid reason for us to keep it or when you have exercised your right to object or withdraw consent.
The right to restriction: You have the right to request that we limit or suspend the processing of your personal data in certain circumstances, such as when you contest its accuracy or when you object to its processing.
The right to object: You have the right to object to the processing of your personal data based on our legitimate interests or those of a third party, unless we can demonstrate compelling reasons for the processing that override your interests, rights, and freedoms. You also have the right to object to the processing of your personal data for direct marketing purposes, such as sending you newsletters, promotions, or other communications that you have consented to receive from us or our partners.
The right to data portability: You have the right to request that we transfer your personal data to you or another party in a structured, commonly used, and machine-readable format, when the processing is based on your consent or a contract with you and is carried out by automated means.
The right to withdraw consent: You have the right to withdraw your consent at any time when the processing is based on your consent. This will not affect the lawfulness of the processing that was carried out before you withdrew your consent.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you are unhappy with how we handle your personal data. The supervisory authority in your country may be different from the one in our country. You can find the contact details of the supervisory authorities in the DRC here.
You can exercise your rights by contacting us using the contact details below. We may ask you to verify your identity and provide us with more information before we can process your request. We will respond to your request within one month or as soon as possible.
How can you contact us?
If you have any questions or comments about this privacy statement or how we handle your personal data, you can contact us by:
Mail: P.O. Box 2510, Kin 1, Kinshasa, CD
We are always happy to hear from you and help you with your data protection concerns.
How do we update this privacy statement?
We may update this privacy statement from time to time to reflect changes in our website and services, our data protection practices, or the applicable laws. We will notify you of any significant changes by posting a notice on our website or by sending you an email. We encourage you to review this privacy statement regularly to stay informed about how we protect your personal data.
This privacy statement was last updated on 03 November 2023.
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